Case study

Repositioning a business into clearer market white space

 ·  Professional services
 ·  Positioning and market differentiation
Herringbone team
The brief
Build a clearer, more credible communications approach that reflected the quality of the business and supported Locksmith's commercial growth ambitions.

Strong expertise without a sufficiently clear market story.

Herringbone had strong expertise and delivery capability, but struggled to clearly articulate its value within a crowded and competitive market.

Find the white space and make the difference clear.

Messaging lacked differentiation and the business needed clearer positioning that aligned more closely with commercial ambitions and future growth plans.

A structured route to clearer positioning.

Coach led a structured discovery and positioning programme designed to uncover where Herringbone could differentiate, sharpen its story and build a stronger market position.

01

Leadership interviews

02

Customer research

03

Competitor analysis

04

Positioning workshops

05

Messaging development

06

Strategic brand narrative

A clearer position and a more confident market narrative.

Herringbone gained a clearer strategic position, stronger messaging alignment, and a more confident market narrative capable of supporting future growth.

Clearer positioning. Stronger performance.

The new positioning translated into a stronger identity, clearer commercial differentiation and measurable improvements across digital and outreach activity.

New
Positioning, messaging and visual identity
Sharper commercial differentiation within the market
5x
Average improvement across key LinkedIn performance indicators, including impressions, reach, clicks and engagement
35%
Outreach connection rate, with a 15% response rate
Coach helped us step back, challenge how we positioned the business, and build a much clearer story around where we deliver value. It gave us stronger differentiation and far greater confidence in how we go to market.
Ryan Henshaw Founder, Herringbone

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